Australia’s privacy watchdog is still investigating Bunnings and Kmart over the use of facial recognition technology on in-store CCTV footage more than 12 months after the controversial practice was discovered.
The Office of the Australian Information Commissioner opened its probe into the two Wesfarmers-owned retailers in July last year following an investigation of the country’s 25 largest retailers by consumer group Choice.
Choice found that Bunnings and Kmart, as well as The Good Guys, had analysed CCTV footage to create profiles or ‘face prints’ without properly informing customers or receiving clear consent, resulting in a complaint to the privacy watchdog.
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