A “viable” local alternative to the failed Pegasystems platform that was intended to replace a 40-year-old mainframe rules engine used to calculate welfare payments was discovered by Services Australia...
The welfare payment calculator built at a cost of $191 million to replace a 40-year-old Centrelink system before being junked by Services Australia was defect-ridden and slower than the...
The federal government has abandoned a long running upgrade to the system used to calculate welfare recipients’ eligibility and payments after pouring $191 million into the tech project over...
A multi-million-dollar project to replace the legacy Centrelink system used to calculate and pay welfare recipients has been paused due to a lack of government funding, with the agency...
Services Australia is planning no further cuts to its technology contractor workforce this year after shedding 1245 workers in late 2022 and standing down more over the Christmas and...
As many as 1000 technology contractors have been let go at Services Australia amid the federal government’s push to reduce its external workforce and following the end of several...
The government has provided more than $500 million for the final stage of the massive overhaul of the IT system underpinning Australia’s welfare payments, which is now set to...
The primary goal of the billion-dollar, seven-year project to redevelop the tech system underpinning Australia’s welfare payments would likely not be achieved, while Services Australia had not appropriately managed...
Increased automation and digitisation in government welfare services had “shifted the burden” onto the community sector and hurting Australia’s most vulnerable citizens, a new report has found. The Anglicare...