The Employment department on Wednesday apologised for its bug riddled and “dead ends” technology systems that have for years been incorrectly penalising hundreds of jobseekers, including 10 that died...
The Commonwealth Ombudsman is investigating the cancellation of income support payments after advocates warned technology glitches and slowdowns had exposed a broken system and that some cancellations were unlawful....
The Employment department has apologised for a string of tech issues that have frustrated and confused jobseekers over the last fortnight as reporting requirements were kept on hold. While...
Jobseekers are being asked to adjust their reporting to employment service providers to avoid a government tech glitch or risk losing their payments, shifting more burden onto vulnerable people....
The launch of the federal government’s controversial Workforce Australia service and points-based activation system has been plagued by tech issues, with outages, poor services and “alarming” terms and conditions....
There are heightened concerns about a repeat of the robodebt scandal as welfare recipients prepare for an increase in the use of automation in government decision-making through the imminent...