Tag: welfare

Services Australia quietly paused automation 12 months ago

Posted on   |  by Justin Hendry
Services Australia quietly stopped its use of automation for social security and welfare claims processing almost 12 months ago, resulting in a blowout in wait times for some Centrelink...

Digital ID laws to fix ‘class’ blindspots: Shorten

Posted on   |  by Brandon How
The federal government’s digital identity regime will mitigate a digital class divide by making robust identity proofing more accessible to all Australians, according to Government Services minister Bill Shorten....

Data-driven drug tests a disaster

Posted on   |  by James Riley
The government’s new “data-driven profiling” method for drug testing welfare recipients risks running into the same issues as its robo-debt tool and poses a serious privacy risk, the Opposition...