Services Australia quietly stopped its use of automation for social security and welfare claims processing almost 12 months ago, resulting in a blowout in wait times for some Centrelink...
The federal government’s digital identity regime will mitigate a digital class divide by making robust identity proofing more accessible to all Australians, according to Government Services minister Bill Shorten....
The government’s new “data-driven profiling” method for drug testing welfare recipients risks running into the same issues as its robo-debt tool and poses a serious privacy risk, the Opposition...