Tag: telcos

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Outage scrapes in front of new telco rules

Aussie Broadband has apologised for how it communicated a Friday outage that left customers in Victoria and Tasmania without internet access for half the day, just weeks out from...

Optus outage: Telcos hit with customer communications rules

Posted on   |  by Joseph Brookes
Telcos will be required to keep customers informed about crippling network outages via the internet, social media and news bulletins, under new industry standards being developed in the wake...

The unique opportunity GenAI offers telcos

Posted on   |  by Raja Shah
Generative artificial intelligence has exploded into the mainstream in the last 18 months, and is now well and truly a dinner table conversation topic.  Thanks to the rise of...

Small telco exemptions are hurting retirees

Posted on   |  by Mark Gregory
The number of retirees having to pay high monthly fees for underperforming fixed connections to the internet is increasing at an alarming rate thanks to a small provider exemption...

Govt to close loopholes and mandate local hosting of metadata

Posted on   |  by Justin Hendry
A loophole in Australia’s metadata retention laws allowing non-law enforcement agencies, including local councils, to access telecommunications data will be shut as part of a suite of legislative reforms...

Govt moves on open data laws

Posted on   |  by Denham Sadler
The government will next year force banking, energy and telco companies to provide digital data to consumers in a scheme that will later include government-funded sectors and agencies. Legislation...