Every one of us now expects excellent customer service wherever we go – be it at our local supermarket, on a banking app or when buying something online. Personalised...
The increased reliance on outside consultants by the Digital Transformation Agency is leading to a loss of jobs and expertise in the public service, according to federal Labor. Shadow...
The dollar value of contracts awarded by the Digital Transformation Agency to tier one management consultants has increased by nearly five times in the financial year since it was...
Boston Consulting Group has now been paid more than $1 million for its work on the COVIDSafe app after receiving another contract extension, with the contact tracing app still...
The continued high level of staff turnover at the Digital Transformation Agency is “very alarming” according to the Opposition, with the agency experiencing near-100 per cent turnover in the...
The researchers behind a new report used by the federal government to tout COVIDSafe as “the most secure” contact tracing app in the world say that a decentralised model...
McKinsey has won a near-$1 million contract to assist with a new visa processing platform being developed by the Digital Transformation Agency, following a failed attempt to outsource the...
The New South Wales government signed a whole of government purchasing arrangement with Vault Cloud on Tuesday, the first such arrangement with a home-grown sovereign technology provider by any...
Foreign cloud companies such as Amazon and Microsoft would be restricted from handling certain government data sets as part of a new government plan following concerns over the security...
The Digital Transformation Agency has been handed responsibility for developing a new visa processing system after a botched attempt to contract this job to the private sector which cost...