Tag: Services Australia

Services Australia embarks on massive networking reset

Posted on   |  by Justin Hendry
Services Australia will replace the network that connects its workforce for the first time in more than a decade in response to the growth in cloud-based tools and the...

Millions spent on dud welfare calculator despite local option

Posted on   |  by Justin Hendry
A “viable” local alternative to the failed Pegasystems platform that was intended to replace a 40-year-old mainframe rules engine used to calculate welfare payments was discovered by Services Australia...

myGov reformer David Hazlehurst to lead Services Australia

Posted on   |  by Justin Hendry
Public sector stalwart David Hazlehurst, who set up the Digital Transformation Office as interim CEO in 2015 and steered the team of bureaucrats that reviewed the myGov platform plast...

After Robodebt: Govt pledges new regime for automated decisions

Posted on   |  by Brandon How
Automated decision-making will come under greater scrutiny in the wake of Robodebt, with the federal government pledging to new oversight arrangements for automation in service delivery while it contemplates...

NACC referral for Stuart Robert and lobby-linked tech procurements

Posted on   |  by Brandon How
Alleged procurement conflicts of interest between former government services and NDIS minister Stuart Robert and a consulting firm co-owned by a “longtime friend, business partner and political fundraiser” have...

ServicesAus chief executive Rebecca Skinner retires

Posted on   |  by Brandon How
Services Australia chief executive Rebecca Skinner, who oversaw the delivery agency through a tumultuous period of Covid, the robotdebt recovery, and the upgrade of the myGov portal, will retire...

Services Aust shuts down questions on its use of spyware

Posted on   |  by Joseph Brookes
Services Australia has declined to tell Parliament what data it is collecting with controversial Israeli spyware and confirmed it has never been knocked back from a warrant to deploy...