Tag: Services Australia

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Policy Trade

Outsourcing is on the nose: CPSU

The government’s six-week, $858,000 deal with McKinsey to provide advice on the design of Services Australia has been slammed by the public sector union, with fears it will lead...

Rolled-gold: ServicesAus deal

Posted on   |  by James Riley
Revelations that the federal government is paying McKinsey a standard “day rate” of up to $16,000 for senior partners to provide strategic advice on the design of government services...

Expensive reliance on outside advice

Posted on   |  by James Riley
The government’s use of external consultants to design Services Australia is “deeply concerning” and risks the new department having an “expensive, debilitating dependency” on outsourcing, according to the deputy...

ServicesAus win for McKinsey, KPMG

Posted on   |  by James Riley
The government has called in the big consultanty firms McKinsey and KPMG to help design its new Services Australia department, with the companies sharing in nearly $1 million for...

Hoffman tapped for ServicesAus role

Posted on   |  by James Riley
Former NSW secretary to the Department of Finance, Services and Innovation Martin Hoffman has been tapped by the Commonwealth to develop a new plan for the way that government...

Digital lipstick on a delivery pig

Posted on   |  by James Riley
It’s early days, but in the absence detail let’s call it a poor imitation that flatters to deceive. ‘Lipstick on a pig’ also comes to mind. Scott Morrison’s Services...

Services Australia fizzles to life

Posted on   |  by Denham Sadler
Services Australia sputtered to life on Thursday, not as an artful clone of the highly successful NSW delivery agency Service NSW, but as a simply re-named Department of Human...

Dominello on new Services Australia

Posted on   |  by Aimee Chanthadavong
If imitation really is the sincerest form of flattery, then the New South Wales’ Minister for Customer Service Victor Dominello must be feeling pretty flattered right about now. With...