Tag: Services Australia

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Policy

Consultant risk for new ServicesAus

The new Services Australia department provides an opportunity to improve the digital delivery of government services, but it cannot just replicate its NSW counterpart and rely on outsourcing, according...

ServicesAus defends outsourcing cost

Posted on   |  by Denham Sadler
Outsourcing public sector work and calling in the contractors is often a “timely, cost-effective” option made necessary by the staffing cap and a lack of internal tech expertise, according...

Hoffman report delivered to govt

Posted on   |  by Denham Sadler
The Martin Hoffman-led strategic plan for the federal government’s new Services Australia department has been completed, after consultants were handed nearly $1 million to assist with the six-week project....

Feds too slow on AI: Dominello

Posted on   |  by James Riley
At a time when NSW is openly talking about introducing a facial recognition-based public transport ticketing system, the state is going it alone on a new ethical AI delivery...

Outsourcing is on the nose: CPSU

Posted on   |  by James Riley
The government’s six-week, $858,000 deal with McKinsey to provide advice on the design of Services Australia has been slammed by the public sector union, with fears it will lead...

Rolled-gold: ServicesAus deal

Posted on   |  by James Riley
Revelations that the federal government is paying McKinsey a standard “day rate” of up to $16,000 for senior partners to provide strategic advice on the design of government services...

Expensive reliance on outside advice

Posted on   |  by James Riley
The government’s use of external consultants to design Services Australia is “deeply concerning” and risks the new department having an “expensive, debilitating dependency” on outsourcing, according to the deputy...

ServicesAus win for McKinsey, KPMG

Posted on   |  by James Riley
The government has called in the big consultanty firms McKinsey and KPMG to help design its new Services Australia department, with the companies sharing in nearly $1 million for...

Hoffman tapped for ServicesAus role

Posted on   |  by James Riley
Former NSW secretary to the Department of Finance, Services and Innovation Martin Hoffman has been tapped by the Commonwealth to develop a new plan for the way that government...

Digital lipstick on a delivery pig

Posted on   |  by James Riley
It’s early days, but in the absence detail let’s call it a poor imitation that flatters to deceive. ‘Lipstick on a pig’ also comes to mind. Scott Morrison’s Services...