Tag: Services Australia

ServicesAus’ tech systems made robodebt worse

Posted on   |  by Denham Sadler
The federal government continued to recover money from welfare recipients despite admitting its robodebt scheme was “legally insufficient,” in part because its IT systems were not up to scratch,...

‘A whole new level of concern’ on myGov secrecy

Posted on   |  by Denham Sadler
The public sector union has slammed government secrecy in relation to the redevelopment of the myGov platform, saying the public has the right to know who is completing this...

‘Guinea pigs’: Govt readies to launch NDIS app

Posted on   |  by Denham Sadler
The federal government is preparing to launch an NDIS app within months, amid concerns raised by former NDIS Technology Authority chief Marie Johnson that experimentations with new technologies through...

BCG and McKinsey govt contracts double in 2020

Posted on   |  by Denham Sadler
The dollar value in government contracts awarded to Boston Consulting Group and McKinsey doubled in 2020, with both large US management consultant firms enjoying a sharp increase in federal...

Govt won’t reveal other myGov panel contractors

Posted on   |  by Denham Sadler
The government has declined to name the companies that were selected for a panel last year to work on the myGov redevelopment project, while responsibility for contracting for the...

ServicesAus’ tech delivery ‘run down’ by outsourcing

Posted on   |  by Denham Sadler
Services Australia has been “run down” by a reliance on outsourcing and private contractors which has led to substandard ICT delivery programs, the public sector union says. In a...

Deloitte lands new $4.5m contract for myGov work

Posted on   |  by Denham Sadler
The federal government has handed Deloitte a contract worth $4.5 million for further work on the new myGov platform, bringing the consulting giant’s total bill for the project to...

myGov vendor selection creates work delay

Posted on   |  by Denham Sadler
Work is yet to begin on the pivotal second stage of the federal government’s myGov redevelopment, with a private contractor yet to be selected for the project. The Digital...

DTA to lose 30+ staff despite digital push

Posted on   |  by Denham Sadler
The Digital Transformation Agency will lose more than 30 staff this financial year despite average staffing levels across the public sector increasing. The federal budget showed the Digital Transformation...