Services Australia is quietly reviewing legislative obstacles that have stymied the delivery of connected government services across different jurisdictions, as part of an internal project that also keeps alive...
Bill Shorten will retire from politics after a 17-year parliamentary career, calling time on championing effective and responsible digital government services to become the University of Canberra’s next vice-chancellor....
No more money should be poured into the shared whole-of-government Enterprise Resources Planning (GovERP) project, an independent review has confirmed, after Labor halted the spiraling project last year. The...
Eight months into the leadership role at Services Australia, David Hazlehurst says the agency doesn’t need to be at “nosebleed cutting edge” of AI innovation when successful practices can...
Businessman David Thodey and current and former senior public servants have been quietly tapped to review Services Australia’s ability to deliver policy outcomes as part of the Albanese government’s public...
A plan to share digital credentials across state boundaries is moving forward after a hiatus, with federal and NSW government service delivery agencies completing a “rapid discovery exercise” to...
Services Australia has extended the term of its interim independent advisory board by up to six months, with all members receiving contract extensions to the end of September. Former...
An APS-wide trial of Microsoft Copilot might have wrapped up but it has not stopped federal government agencies from continuing to pay a premium to use the generative AI...
Recruiters for Services Australia are using artificial intelligence tools that are passing over deserving candidates and can be gamed by applicants’ own use of AI, according to the public...
Services Australia’s new chief operating officer is public sector IT stalwart and former Digital Transformation Agency chief Randall Brugeaud. Mr Brugeaud, who spent the last three years as the...