Tag: SAP

Why digital empathy matters to government

Posted on   |  by Stuart Finlayson
We live in a time where pundits know within hours of election polls closing who will win … and yet our ability to achieve the same insights from government...

Experience management is the new black

Posted on   |  by James Riley
Governments have a very different relationship with their customers than private sector corporations like banks and online retailers, and a citizen has different motivations for using a governmental service...

Innovation and the grass roots

Posted on   |  by James Riley
There are huge opportunities for bottom-up innovation in regional cities and local council areas, but only if communities can overcome skills and capability shortfalls to make sense of the...

Build community with digital data

Posted on   |  by James Riley
Being the leader of a community and making decisions to address social and economic challenges may feel like a gambler rolling the dice. You know you have to place...

Future cities: jobs and social capital

Posted on   |  by Brian Lee-Archer
If work isn’t the cornerstone of our society, then why so much focus on the jobs of the future and the impact of the digital economy? Labour mobility is...

Community as a modern ecosystem

Posted on   |  by Brian Lee-Archer
Cities are centres of population, commerce, and culture while communities are groups of people living in the same place or having a particular characteristic in common. Think city and...

Smart cities are people and tech

Posted on   |  by James Riley
The idea of smart cities has been around for a decade or more. In recent years, with the rise of the Internet of Things, the term has increasingly become...

Canberra bulwark for SAP HANA

Posted on   |  by Stuart Kennedy
SAP has shelled out part of the $150 million Australian investment purse unveiled here by German Chancellor Angela Merkel in late 2014 to light up an enterprise cloud service...