Tag: SAP

Army beefs up training rations for SAP roll-out

Posted on   |  by Joseph Brookes
The Department of Defence is ramping up investment in training army personnel in SAP software over the next 18 months, as hundreds of its business processes are consolidated on...

DTA ‘oversight’ kept $66M SAP contract hidden

Posted on   |  by Joseph Brookes
The Digital Transformation Agency gave German multinational SAP a contract worth more than $65 million for cloud services in June last year but failed to publish the tender notice...

DTA deal with SAP has grown to $315m

Posted on   |  by Denham Sadler
The Digital Transformation Agency has renewed its whole-of-government deal with German tech giant SAP, which is now worth $315 million. Last week the Digital Transformation Agency (DTA) confirmed it...

Dealing With Disruption: A Digital Nudge

Posted on   |  by Ryan van Leent and Ian Ryan
Way back in 2016, the SAP Institute for Digital Government (SIDG) collaborated with the Australian National University (ANU) on the topic of ‘The Digital Nudge in Social Security Administration‘....

Finance GovERP makes a joke of reform

Posted on   |  by James Riley
Remember a few years back when ICT procurement reform was all about breaking up big vendor contracts? Remember no contracts were to be valued at more than $100 million,...

Bridging health policy and outcomes with data

Posted on   |  by Stuart Finlayson
When it comes to impacting citizens’ day-to-day lives, access to effective healthcare for chronic or traumatic conditions is paramount. Data has the potential to help produce better outcomes for...

Building an Ethical Framework for Artificial Intelligence

Posted on   |  by Dr Nicholas Nicoloudis
When looking at artificial intelligence (AI), people’s initial fear always rings out the loudest: will robots steal away jobs? We want to dispel this misconception immediately and wholeheartedly. Ethical AI is about...

Why digital empathy matters to government

Posted on   |  by Stuart Finlayson
We live in a time where pundits know within hours of election polls closing who will win … and yet our ability to achieve the same insights from government...

Experience management is the new black

Posted on   |  by James Riley
Governments have a very different relationship with their customers than private sector corporations like banks and online retailers, and a citizen has different motivations for using a governmental service...