Tag: Paul Shetler

post-image
Policy Skills

DTA grilling: What we learned

Malcolm Turnbull’s pet project, the Digital Transformation Agency, was put under intense scrutiny at the Senate Estimates last week, with revelations the organisation no longer sees itself as a...

DTA goes back to the future

Posted on   |  by James Riley
Four months after plans were unveiled for a powerful new program management office within the Digital Transformation Agency to oversee the Commonwealth’s $6 billion-plus annual technology spend, the unit...

Celebrating our next milestone

Posted on   |  by James Riley
Last week we published our one hundredth newsletter, and what a ride it has been. The innovation and digital transformation space that we report on has been incredibly busy....

Podcast: Shetler on transformation

Posted on   |  by James Riley
It has been an extraordinary start to the year for digital transformation in the public sector. Certainly the very real failings of the Centrelink automated debt recovery system have...

Where oh where is the DTA?

Posted on   |  by James Riley
We seem to have travelled a long way to get not very far in relation to the digital transformation of Australian Government services. It’s in pieces. The notion of...

Centrelink fail won’t go away

Posted on   |  by James Riley
The Digital Transformation Agency had been missing in action throughout the Centrelink debt recovery debacle calling into question its purpose in government, according to shadow minister for the digital...

Tudge responds: Everything is fine

Posted on   |  by James Riley
Human Services Minister Alan Tudge says the continuation of the error-prone Centrelink debt recovery scheme was necessary to maintain the “integrity” of Australia’s welfare system. Mr Tudge said the...

Debt debacle is a perfect storm

Posted on   |  by James Riley
Shadow Human Services minister Linda Burney has accused the Minister responsible for the Centrelink debt recovery debacle of “going into hiding” over the issue as an independent investigation into...

When ex-CDO’s go postal: Shetler

Posted on   |  by James Riley
The high error rate of Centrelink’s automated debt recovery operation is “catastrophic”, “shocking”, “appalling” and “extremely preventable,” according to the Turnbull Government’s former digital transformation tsar Paul Shetler. And...

Scrooge is clearly an ATO tech guy

Posted on   |  by Stuart Kennedy
The ATO has moved to absolve itself of any deficiency in IT operations management skills after ruining Christmas for the nation’s tax accountants with an unprecedented three day outage....