Tag: PACE

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Public Sector

Salesforce costs hit $140 million at NDIS

The cost of the National Disability Insurance Scheme’s customer relationship management system has surpassed $140 million, climbing higher even as the Salesforce project was examined by Parliament. Cloud software...

Govt looks to reuse NDIS Salesforce platform

Posted on   |  by Justin Hendry
The Digital Transformation Agency is exploring opportunities to reuse the National Disability Insurance Scheme’s new Salesforce CRM system elsewhere in government despite an ongoing investigation into the original procurement....

Salesforce pricing leaked to Microsoft in first NDIS CRM tender

Posted on   |  by Justin Hendry
Confidential Salesforce pricing information was accidentally leaked to Microsoft in a 2019 tender for the National Disability Insurance Scheme’s new customer relationship management system, documents reveal. The blunder forced...

Salesforce bags another $4m for its $124m NDIS platform

Posted on   |  by Justin Hendry
Salesforce has been handed another $4 million for the customer relationship management system that will serve the National Disability Insurance Scheme from late October, bringing the cost of its...

Audit office to review govt tech misfires

Posted on   |  by Justin Hendry
Two of the federal government’s most high-profile technology misfires of the past year, Defence’s myClearance vetting system and Parliament’s expenses management system, are to be examined by the Australia’s...