Tag: NDIS

NDIA opted for ‘significantly more expensive’ Salesforce CRM

Posted on   |  by Justin Hendry
The agency responsible for the National Disability Insurance Scheme accepted Salesforce’s bid to deliver a new customer relationship management system knowing it would be “significantly” more expensive than Microsoft,...

Salesforce bags another $4m for its $124m NDIS platform

Posted on   |  by Justin Hendry
Salesforce has been handed another $4 million for the customer relationship management system that will serve the National Disability Insurance Scheme from late October, bringing the cost of its...

NACC referral for Stuart Robert and lobby-linked tech procurements

Posted on   |  by Brandon How
Alleged procurement conflicts of interest between former government services and NDIS minister Stuart Robert and a consulting firm co-owned by a “longtime friend, business partner and political fundraiser” have...

No ‘massive algorithm program’ in the NDIS: Shorten

Posted on   |  by Brandon How
Government services minister Bill Shorten has pushed back against suggestions that algorithms are being used to sort National Disability Insurance Scheme participants into support packages not suited to their...

Salesforce software costing the NDIS $2m-a-month

Posted on   |  by Justin Hendry
The cost of a Salesforce contract for the National Disability Insurance Scheme’s new customer relationship management system more than doubled to $76 million before being flagged for further investigation...

Shorten backs ‘ethical’ automation for NDIS assessments

Posted on   |  by Brandon How
Government Services minister Bill Shorten has called for the greater use of data and automation in National Disability Insurance Scheme assessments as long as an “ethical framework” is in...

Independent panel of experts to review troubled NDIS

Posted on   |  by James Riley
The federal government has launched an independent review of the National Disability Insurance Scheme that seeks to improve outcomes for people with disability while putting in place a sustainable...