The agency responsible for the National Disability Insurance Scheme accepted Salesforce’s bid to deliver a new customer relationship management system knowing it would be “significantly” more expensive than Microsoft,...
The cost of the National Disability Insurance Scheme’s new Salesforce customer relationship management system has blown out by more than 100 per cent, documents obtained by InnovationAus.com reveal. The...
Salesforce has been handed another $4 million for the customer relationship management system that will serve the National Disability Insurance Scheme from late October, bringing the cost of its...
Government services minister Bill Shorten has pushed back against suggestions that algorithms are being used to sort National Disability Insurance Scheme participants into support packages not suited to their...
An investigation into the selection of Salesforce as the provider of the National Disability Insurance Scheme’s new customer relationship management system has been ordered after potential issues with the...
The Royal Commission into Robodebt heard significant revelations about the series of failures that led up to the illegal tech-based scheme. Robodebt involved the use of an algorithm to...
The federal government has launched an independent review of the National Disability Insurance Scheme that seeks to improve outcomes for people with disability while putting in place a sustainable...
A parliamentary inquiry will examine the capability and culture of the agency that oversees the $30 billion National Disability Insurance Scheme after a series of recent decisions that participants...
This fourth article in the Defending the NDIS series is an insider’s look at what happened when the government took a wrecking ball to the National Disability Insurance Scheme’s...
The first article in the series ‘Defending the NDIS’, looked at the horrific complexity caused by the actuarial fiction of ‘primary disability’. The second article zeroed in on the...