The cost of the National Disability Insurance Scheme’s new Salesforce customer relationship management system has blown out by more than 100 per cent, documents obtained by InnovationAus.com reveal. The...
Salesforce has been handed another $4 million for the customer relationship management system that will serve the National Disability Insurance Scheme from late October, bringing the cost of its...
Alleged procurement conflicts of interest between former government services and NDIS minister Stuart Robert and a consulting firm co-owned by a “longtime friend, business partner and political fundraiser” have...
Two of the federal government’s most high-profile technology misfires of the past year, Defence’s myClearance vetting system and Parliament’s expenses management system, are to be examined by the Australia’s...
Government services minister Bill Shorten has pushed back against suggestions that algorithms are being used to sort National Disability Insurance Scheme participants into support packages not suited to their...
An investigation into the selection of Salesforce as the provider of the National Disability Insurance Scheme’s new customer relationship management system has been ordered after potential issues with the...
The Royal Commission into Robodebt heard significant revelations about the series of failures that led up to the illegal tech-based scheme. Robodebt involved the use of an algorithm to...
The federal government has launched an independent review of the National Disability Insurance Scheme that seeks to improve outcomes for people with disability while putting in place a sustainable...
A parliamentary inquiry will examine the capability and culture of the agency that oversees the $30 billion National Disability Insurance Scheme after a series of recent decisions that participants...
This fourth article in the Defending the NDIS series is an insider’s look at what happened when the government took a wrecking ball to the National Disability Insurance Scheme’s...