A crack team of bureaucrats from across the federal government has been assembled to support what is shaping up to be the most extensive audit of myGov since it...
Deloitte was the only supplier approached for a major overhaul of the myGov platform that has netted the consulting giant more than $45 million so far, a scathing audit...
A panel of experts led by former CSIRO chair David Thodey will undertake a major audit of myGov promised by the federal government in the lead up to the...
The federal government has launched its revamped myGov platform, as its full attention now turns to delivering a long-promised smartphone app for accessing government services online. Services Australia flicked...
The new Labor government has been advised that a “broader review” of myGov may be needed to shape the future of the platform, as “underlying complexities” continue to plague...
The SMH published an article over the weekend that included some observations from the new Minister for Government Services Bill Shorten on his recent poor experiences using MyGov. This...
A myGov smartphone app is “on track” to launch at some point this year after private beta testing began last December. It’s been nearly three years since the federal...
A key architect of myGov says he “despairs” at the lack of progress on the platform and that the outsourcing of the development of a new version to private...
Labor has promised a user audit of myGov if it wins the election, pledging to make necessary improvements to the “not up to scratch” digital portal and to retain...
American tech giant IBM will be paid more than $26 million over the next two years to provide hardware and software to improve Services Australia’s capacity to deal with...