The key priority for any future development work on the myGov platform must be on improving accessibility for the people who need government services the most. That means Australians...
The federal government should “urgently” pass laws that give rise to an economy-wide digital identity scheme, as well as prevent government and private sector organisations from storing copies of...
New South Wales residents will be given the choice of adding their Medicare card to the Service NSW app and viewing their digital driver’s licence in myGov after the...
The David Thodey-led myGov user audit is a glass half full review of a system that has struggled for a decade to get even close to its potential for...
The federal government shunned its own website content management system in favour of Adobe when myGov was redeveloped due to its “limited functionality”, only to leave Adobe’s content personalisation...
An independent audit of myGov has urged the federal government to commit long-term ongoing funding of more than $100 million a year to the platform to ensure it becomes...
Adobe was decided as the software provider for the new myGov platform before the federal government had even devised a business case or approached the market, raising questions about...
The federal government’s long-promised myGov app has finally launched, complete with a new digital wallet offering users the ability to prove their identity with a service provider using a...
The Auditor-General’s damning assessment of procurement practices at the Digital Transformation Agency highlights an urgent need for a closer examination of how the federal government selects and acquires technology....
Just over a week ago, I upgraded my three-year-old iPhone to a shiny new model. It was a pretty smooth experience until I went to use the myGovID app...