The cost of the National Disability Insurance Scheme’s new Salesforce customer relationship management system has blown out by more than 100 per cent, documents obtained by InnovationAus.com reveal. The...
The federal government is “seeking advice” about the appointment of former National Disability Insurance Agency chief executive Martin Hoffman to the board of a tech company that sells platform...
Martin Hoffman has resigned as chief executive of the National Disability Insurance Agency after nearly three years in the role and just weeks after Labor’s election win. Mr Hoffman...
The federal government’s plan to determine the size of NDIS support packages for over 400,000 participants by fitting them into 400 ‘profiles’ will be a test of algorithmic transparency,...
The head of the NDIS has revealed for the first time some details of how the technology sitting behind the controversial new independent assessments will operate, raising concerns that...
The federal government is preparing to launch an NDIS app within months, amid concerns raised by former NDIS Technology Authority chief Marie Johnson that experimentations with new technologies through...
Public sector, business and political leaders have paid tribute to the Australian Government’s former digital tsar Paul Shetler for his contribution in driving new thinking in this country in...
The new Services Australia department provides an opportunity to improve the digital delivery of government services, but it cannot just replicate its NSW counterpart and rely on outsourcing, according...
On a big day of movements at the digital transformation end of the public sector in Australia, NSW Customer Service secretary Glenn King has left the public service, while...
The Martin Hoffman-led strategic plan for the federal government’s new Services Australia department has been completed, after consultants were handed nearly $1 million to assist with the six-week project....