The long-awaited report from the Parliamentary committee Inquiry into the Culture and Capability of the National Disability Insurance Agency (NDIA) has landed. And it is steaming. After ten years...
The Royal Commission into Robodebt heard significant revelations about the series of failures that led up to the illegal tech-based scheme. Robodebt involved the use of an algorithm to...
The “large volume” of data leaked onto the dark web following a breach of a third party NDIS client management system includes “extremely volatile information” that is as sensitive...
A “large volume” of highly sensitive health data has been compromised as part of a hack of a cloud-based client management system for NDIS service providers, with a sample...
It should not take Royal Commissions and class actions to remediate the intractable defects that exist within the NDIS, but the community demands justice and safety. So catastrophic is...
This fifth article in the Defending the NDIS series looks at the harm caused by algorithms and the perverted power politics of algorithms that is driving political debate. The...
This fourth article in the Defending the NDIS series is an insider’s look at what happened when the government took a wrecking ball to the National Disability Insurance Scheme’s...
The first article in the series ‘Defending the NDIS’, looked at the horrific complexity caused by the actuarial fiction of ‘primary disability’. The second article zeroed in on the...
In the first article in the series ‘Defending the NDIS’ – Complexity – I pointed to the actuarial fiction of ‘primary disability’ as the root cause of NDIS complexity....
The NDIS is a case study in the crucifying complexity of policy and service delivery. It is also a case study in the failings of digital government services. This...