A new advisory group led by former NSW digital minister Victor Dominello has been established to “put the customer first” in future upgrades to the federal government digital services...
There are heightened concerns about a repeat of the robodebt scandal as welfare recipients prepare for an increase in the use of automation in government decision-making through the imminent...
Despite the class action over the robodebt scandal settling last year, there are automated decisions still being made every day regarding government services that are impacting the most vulnerable...