Glenn Archer Archives

A myGov makeover? This pig will need more than lipstick

Just over a week ago, I upgraded my three-year-old iPhone to a shiny new model. It was a pretty smooth experience until I went to use the myGovID app...

myGov: Untangling the govt digital service hairball

6 June 2022 | by Glenn Archer

The SMH published an article over the weekend that included some observations from the new Minister for Government Services Bill Shorten on his recent poor experiences using MyGov. This...

Digital ID scheme is ‘over-engineered’ and ‘inefficient’: Former govt CIO

9 May 2022 | by Denham Sadler

The federal government’s long-running, $450 million digital identity scheme is “over-engineered” and has cost too much for what has been delivered so far, according to former government chief information...

myGov is a ‘huge disappointment,’ key architect despairs

5 May 2022 | by Denham Sadler

A key architect of myGov says he “despairs” at the lack of progress on the platform and that the outsourcing of the development of a new version to private...

Building trust the big challenge

2 October 2018 | by James Riley

Australia’s digital government innovation efforts are still being hampered by a lack of public trust in the wake of a series of high-profile service failures, according to the Commonwealth’s...

Tag: Glenn Archer

A myGov makeover? This pig will need more than lipstick

myGov: Untangling the govt digital service hairball

Digital ID scheme is ‘over-engineered’ and ‘inefficient’: Former govt CIO

myGov is a ‘huge disappointment,’ key architect despairs

Building trust the big challenge

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Tag: Glenn Archer