Four months after plans were unveiled for a powerful new program management office within the Digital Transformation Agency to oversee the Commonwealth’s $6 billion-plus annual technology spend, the unit...
The government has formally tried to congratulate itself in the Parliament on its digital transformation of services in a sign of either “irony or grand self-delusion,” according to the...
It has been an extraordinary start to the year for digital transformation in the public sector. Certainly the very real failings of the Centrelink automated debt recovery system have...
We seem to have travelled a long way to get not very far in relation to the digital transformation of Australian Government services. It’s in pieces. The notion of...
The Digital Transformation Agency had been missing in action throughout the Centrelink debt recovery debacle calling into question its purpose in government, according to shadow minister for the digital...
The high error rate of Centrelink’s automated debt recovery operation is “catastrophic”, “shocking”, “appalling” and “extremely preventable,” according to the Turnbull Government’s former digital transformation tsar Paul Shetler. And...
The ATO has moved to absolve itself of any deficiency in IT operations management skills after ruining Christmas for the nation’s tax accountants with an unprecedented three day outage....
The man hand-picked by Prime Minister Malcolm Turnbull to lead the digital transformation of the Australian Government, Paul Shetler, has resigned. Mr Shetler, who was hired as the chief executive...
Australia’s digital transformation leadership will gather in Canberra on Thursday to explore changes in the Commonwealth’s digital agenda, including a deep-dive look at ICT procurement reform, delivering better government...
Senior public servants with concerns about how Angus Taylor’s new tech procurement plans will impact their run-of-business ICT operations should know more in the two weeks with the release...