The federal government will spend $500 million on “enhancing” myGov and My Health Record as part of a $1.2 billion funding package aiming to position digital at the centre...
Stuart Robert will still have significant influence over government service delivery and digital transformation despite a new ministerial position, with ongoing roles in two major Cabinet committees. Mr Robert...
Home-grown digital experience platform leader Squiz has invested tens of millions of dollars in recent years building out its enterprise transformation products, and restructured in 2020 to put the...
In 2008 – the year that the first round of “Service Delivery Reform” was getting underway – my daughter had her first baby. The bureaucracy would come to call...
Every one of us now expects excellent customer service wherever we go – be it at our local supermarket, on a banking app or when buying something online. Personalised...
Posted on | by Martin Stewart-Weeks and Simon Cooper
A year ago, we published a book which asked, in relation to the digital transformation of government and the public sector, Are we there yet? Twelve turbulent and disruptive...
Posted on | by Martin Stewart-Weeks and Simon Cooper
A year really is a long time in the world of government. On July 30th 2019 we released our book ‘Are we there yet? The Digital Transformation of Government...
McKinsey has won a near-$1 million contract to assist with a new visa processing platform being developed by the Digital Transformation Agency, following a failed attempt to outsource the...
Public sector, business and political leaders have paid tribute to the Australian Government’s former digital tsar Paul Shetler for his contribution in driving new thinking in this country in...
A new book about digital transformation in government will launch next week, written by a couple of senior private sector executives and arriving at an interesting time for public...