Tag: digital services

Victoria to bring govt services under one roof

Posted on   |  by Justin Hendry
Victoria will centralise government service delivery under a single department, with the government set to further leverage its investment in Service Victoria’s underpinning digital platform. Premier Daniel Andrews revealed...

What next for the rollout of digital government?

Posted on   |  by Allen Koehn
State governments have recognised the importance of bolstering digital strategies in their recent budget announcements, with millions of dollars invested into various initiatives for the coming year. During budget...

Victorian govt provides $180m for digital services

Posted on   |  by catherine@innovationaus.com
The Victorian government will invest $180 million in digital service delivery and $51 million to improve cybersecurity in the public sector as part of the 2021-22 state budget. Treasurer...

Can govt be the leader in digital empathy?

Posted on   |  by Stuart Kennedy
The massive surge in demand for government services due to the COVID-19 pandemic provides an opportunity for government to adopt some private sector techniques to improve citizens’ online experience....

When Mr Nadella went to Canberra

Posted on   |  by James Riley
AI ethics is the new frontier when it comes to policies, guidelines or regulation. But the first thing we must look at when it comes to AI is how...

Audit puts heat on DHS digital shift

Posted on   |  by Denham Sadler
The Department of Human Services does not have the “appropriate mechanisms” in place to effectively measure its large-scale digital transformation efforts, an audit has found. The Australian National Audit...

Senate tech inquiry now underway

Posted on   |  by James Riley
New technology alone is not enough to deliver on the promise of digital transformation in government, the Australian Information Industry Association (AIIA) says in its submission to the Senate...

Local, State, Fed digital delivery

Posted on   |  by James Riley
The Commonwealth will unveil the ‘live’ pilot of a digital service that lets users complete end-to-end approvals transactions across all three levels of government through a single portal for...

Taylor charts new digital direction

Posted on   |  by James Riley
The Prime Minister’s point-man on digital government Angus Taylor will today unveil a re-engineering of the Digital Transformation Agenda – one of Malcolm Turnbull’s signature policies – that will...