Tag: DEWR

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Policy

Govt’s employment tech raises legal doubts

The Employment department on Wednesday apologised for its bug riddled and “dead ends” technology systems that have for years been incorrectly penalising hundreds of jobseekers, including 10 that died...

Ombudsman investigates jobseeker system after tech stresses

Posted on   |  by Joseph Brookes
The Commonwealth Ombudsman is investigating the cancellation of income support payments after advocates warned technology glitches and slowdowns had exposed a broken system and that some cancellations were unlawful....

Another Jobseeker tech failure exposes ‘broken’ system

Posted on   |  by Joseph Brookes
The Employment department has apologised for a string of tech issues that have frustrated and confused jobseekers over the last fortnight as reporting requirements were kept on hold. While...

Gig Guide: Workforce Australia exec departs after tech bungle

Posted on   |  by Brandon How
Employment department first assistant secretary Melissa Ryan has vacated her role leading Workforce Australia for Individuals after a series of technology issues in recent months. A department spokesperson confirmed...

Dept fumbled messaging as jobseeker glitch slows reporting

Posted on   |  by Joseph Brookes
The Employment department has conceded its automated messages telling jobseekers to work around a government tech issue or risk losing their payments was wrong and has updated the message....

Lessons from a Canberra tech project that worked

Posted on   |  by Joseph Brookes
The Department of Employment and Workplace Relations is developing a new internal strategy that will see it focus on becoming a smarter buyer of tech services, after conceding too...

Student debts waived after govt IT bungle

Posted on   |  by Joseph Brookes
The federal government will waive $21 million in tertiary debt and overhaul IT systems after a tech bungle held nearly 20,000 students’ loans up for years in internal systems....