The tech system underpinning the National Disability Insurance Scheme is still in its “infancy” despite being launched nearly a decade ago, and this was compounded by the agency being...
Services Australia has a “serious problem” with its tech capabilities and ICT expertise, with staff often forced to rely on sending information through the post and unstable legacy systems,...
The key agencies tasked with delivering the government’s billion-dollar digital spend are facing staffing and funding cuts, leading to concerns the funding will flow straight to private contractors and...
The public sector union has urged the federal government to reconsider its latest attempt to outsource the development of a visa processing platform, labelling it another “rush to use...
The federal government should scrap the controversial public sector staffing cap and use this week’s federal budget as an opportunity to begin the process of bringing tech skills back...
The increased reliance on outside consultants by the Digital Transformation Agency is leading to a loss of jobs and expertise in the public service, according to federal Labor. Shadow...
The government decision to abandon its long-running plan to outsource the country’s visa processing system has been welcomed by the federal Opposition and public sector unions as a “win...
The Opposition has labelled the government response to the Thodey review of the public sector as “weak” and “inadequate”, with key recommendations like the scrapping of the staffing cap...
The government’s controversial plan to privatise aspects of the visa system could lead to other disasters like the robo-debt scandal, the public sector union has warned. In a submission...
The new Services Australia department provides an opportunity to improve the digital delivery of government services, but it cannot just replicate its NSW counterpart and rely on outsourcing, according...