The Commonwealth Ombudsman is investigating the cancellation of income support payments after advocates warned technology glitches and slowdowns had exposed a broken system and that some cancellations were unlawful....
The Employment department has apologised for a string of tech issues that have frustrated and confused jobseekers over the last fortnight as reporting requirements were kept on hold. While...
The government has been urged to step in to address immediate affordability issues in relation to communications services and equipment to ensure that low income earners, the unemployed and...
The Department of Human Services is an “agency in crisis” and its highly controversial robo-debt collection system has created a “climate of fear” in Australia, a Senate inquiry has...