Salesforce has been handed another $4 million for the customer relationship management system that will serve the National Disability Insurance Scheme from late October, bringing the cost of its work on the project to at least $124 million.
The price hike comes as an independent investigation sparked by the Watt Review continues into the section of the American tech giant as the provider of the new customer relationship management (CRM) system.
As reported by InnovationAus.com earlier this year, the cost of work on the CRM, dubbed PACE, has climbed significantly since Salesforce won the contract to deliver the system at the height of the pandemic in 2020.
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