Early data security concerns with off-the-shelf generative artificial intelligence solutions prompted the Queensland government to pursue its own purpose-built internal chatbot, QChat.
The internal tool, which is based on OpenAI’s large language model (LLM), is currently being rolled across the public service after three months of testing with select state government agencies.
Since it went live at the start of the month, half a dozen departments have already taken up the tool, which will help reduce the burden of writing briefing papers, aggregating information under different lens of analysis, and helping to refine emails.
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