The workings of big business and government have come under intense scrutiny in recent times. The Banking Royal Commission revealed multiple instances of malfeasance. The enquiry into Victoria’s hotel quarantine debacle failed to identify who authorised the use of private security firms, despite revealing details of many emails, phone conversations and text messages.
Investigations like these rely on trawling vast repositories of information in search of evidence. Technology is increasingly able to streamline searches for information and even discover important details and events that were never put on record. Public Access Deputy Commissioner in the Office of the Victorian Information Commissioner (OVIC) Joanne Kummrow talks with InnovationAus editorial director James Riley and Mimecast country manager for Australia, Nick Lennon on AI and the information discovery challenge.