This podcast is the latest episode in The Loop series, produced by InnovationAus.com in partnership with Granicus. In a vast country like Australia, ensuring citizens who live in sparsely populated regions are heard is a real challenge for government and decision makers. Wicked infrastructure problems add up to $30 billion in bottlenecks, but there's a path forward. Marion Short from IAP2 and Mel Hagedorn from Granicus tackle these challenges head-on, exploring how empathy, dialogue, and a quest for "truth" are reshaping public participation. They join publisher Corrie McLeod to discuss how public servants can transform their approach to engage communities affected by infrastructural decisions in a world gone digital. Listen to discover how these strategies are unlocking new avenues for collaboration and consensus.
The Loop
This podcast is the latest episode in The Loop series, produced by InnovationAus.com in partnership with Granicus. In Bundaberg Qld, data meets nature's challenge in the quest for Net Zero and planting a million trees by the end of 2024. With her finger on the data pulse, Carmen Bracken joins publisher Corrie McLeod to discuss the struggle as she strives for civic action, precisely mapping every tree's journey. As trees bloom, data and people shape new narratives around building world-class digital engagement platforms while boosting tree survival rates.
This podcast is the latest episode in The Loop series, produced by InnovationAus.com in partnership with Granicus. The success of US veteran health portal My HealtheVet poses a stark question for public servants: Are we meeting the specific needs of those we serve, or merely checking boxes? Granicus' Chief Customer Officer, Gabriele Masili, led the team that grew My HealtheVet from 30,000 to 1 million users. He joins publisher Corrie McLeod to discuss the development of a platform that has helped a government exceed its constituents' expectations, and set a new global standard for other public sectors to chase - including Australia.
This podcast is the first episode in The Loop series, produced by InnovationAus.com in partnership with Granicus. In a vast country like Australia, ensuring citizens who live in sparsely populated regions are heard is a real challenge for government and decision makers. Former digital officer for Broken Hill City Council, Luke Dart, was instrumental in the local council’s digital transformation and online accessibility. He joins publisher Corrie McLeod to discuss a fascinating case study in public sector innovation and revenue success within an independent, hardy community of natural problem-solvers.