A long-running upgrade of the legacy payments systems underpinning Medicare has spent the last year on life support, with the latest phase of the critical overhaul stamped a project...
Public Sector
Posted on
| by Joseph Brookes
The Industry department has never checked the books of a supplier it awarded a $31 million commercialisation services contract to, despite an independent audit finding “bias” in the decision...
Posted on
| by Joseph Brookes
The National Disability Insurance Agency is still investigating its officials’ role in a $126 million Salesforce software contract after questions about the supplier’s influence on them and a “bizarre”...
Posted on
| by Joseph Brookes
Federal Parliament’s troubled expense management software upgrade suffered from a lack of user planning and governance gaps, according to an audit that confirms the unfinished project’s budget and timeline...
Posted on
| by Jason Stevens
Turning an ageing council website into a beacon of accessibility set a new standard for inclusivity in remote Australia, while unlocking a revenue success story. Broken Hill is geographically...
Posted on
| by Justin Hendry
Thousands of public servants at dozens of federal departments and agencies will become the first to gain access to Microsoft Copilot as part of a six-month trial of the...
Posted on
| by Justin Hendry
Services Australia will replace the network that connects its workforce for the first time in more than a decade in response to the growth in cloud-based tools and the...
Posted on
| by Justin Hendry
More than half of all federal government agencies using artificial intelligence last year adopted the technology without creating policies to govern its use, raising fresh concerns about the system...
Posted on
| by Justin Hendry
The Digital Transformation Agency has extended the federal government’s SAP licensing arrangement for another six months, giving it more time to renegotiate the deal with the German software giant....
Posted on
| by Joseph Brookes
The New South Wales government has bolstered its artificial intelligence guardrails, adding new guidance for public servants using the generative tools like ChatGPT while redrafting its nation leading framework...
Posted on
| by Justin Hendry
A “viable” local alternative to the failed Pegasystems platform that was intended to replace a 40-year-old mainframe rules engine used to calculate welfare payments was discovered by Services Australia...
Posted on
| by Justin Hendry
Public sector stalwart David Hazlehurst, who set up the Digital Transformation Office as interim CEO in 2015 and steered the team of bureaucrats that reviewed the myGov platform plast...
Posted on
| by Justin Hendry
The Digital Transformation Agency has extended its whole-of-government sourcing deal with global tech giant Oracle, capping off a year in which the value of the arrangement grew almost $100...
Posted on
| by Joseph Brookes
Government consultants have been asked to sign agreements saying they will not misuse the highly confidential billing rates of their competitors that was leaked to them last month. Almost...